:root{
  --bg:#F3F5F2; --surface:#FFFFFF; --ink:#13201B; --muted:#5B6A63; --line:#DCE3DE; --soft:#EEF3F0;
  --brand:#1F6B52; --brand-2:#164F3D; --brand-ink:#F2F7F4; --gold:#E8A23A; --gold-ink:#5A3A05;
  --ok:#1E7A4C; --okbg:#E2F3E9; --warn:#9A6200; --warnbg:#FBF0D9; --bad:#B23A26; --badbg:#FBE6E1; --info:#2B5F8A; --infobg:#E4EEF7;
  --wa:#0F7A5F; --wa-bg:#ECE5DD; --wa-in:#FFFFFF; --wa-out:#D9F6C8;
  --display:'Space Grotesk', 'Segoe UI', Arial, sans-serif; --body:'Inter', 'Segoe UI', Arial, sans-serif;
  color-scheme:light;
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{background:var(--bg);color:var(--ink);font:15px/1.45 var(--body)}
button{font:inherit;cursor:pointer}
input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:3px solid var(--gold);outline-offset:2px}
.num{font-variant-numeric:tabular-nums}
h1,h2,h3{font-family:var(--display);margin:0;letter-spacing:-.01em}
.btn{border:0;border-radius:10px;padding:10px 16px;font-weight:600;background:var(--brand);color:var(--brand-ink);display:inline-flex;align-items:center;gap:8px}
.btn:hover{background:var(--brand-2)}
.btn.ghost{background:transparent;color:var(--brand);border:1.5px solid var(--brand)}
.btn.ghost:hover{background:var(--soft)}
.btn.gold{background:var(--gold);color:#2A1A00}
.btn.small{padding:6px 10px;font-size:13px;border-radius:8px}
.btn[disabled]{opacity:.45;cursor:not-allowed}
.pill{display:inline-block;font-size:12px;font-weight:700;border-radius:999px;padding:3px 9px;white-space:nowrap}
.p-upcoming{background:var(--soft);color:var(--muted)} .p-due,.p-late{background:var(--warnbg);color:var(--warn)}
.p-contacted{background:var(--infobg);color:var(--info)} .p-promised,.p-plan{background:#EDE7FA;color:#5B3FA8}
.p-paying,.p-paid{background:var(--okbg);color:var(--ok)} .p-hardship,.p-needs_fix,.p-wrong_number{background:var(--badbg);color:var(--bad)}
.p-stopped{background:#ECECEC;color:#555}
.tag{font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}
.card{background:var(--surface);border:1px solid var(--line);border-radius:16px}
.example{font-size:12px;color:var(--muted)}
.live-dot{width:9px;height:9px;border-radius:50%;background:var(--ok);display:inline-block;box-shadow:0 0 0 0 rgba(30,122,76,.5);animation:pulse 1.6s infinite}
.live-dot.off{background:var(--bad);animation:none}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(30,122,76,.45)}70%{box-shadow:0 0 0 9px rgba(30,122,76,0)}100%{box-shadow:0 0 0 0 rgba(30,122,76,0)}}
@keyframes flashIn{from{background:#FFF6DD}to{background:transparent}}
.flash{animation:flashIn 2.2s ease-out}
@keyframes slideIn{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
.pop{animation:slideIn .35s ease-out}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}

/* ---------- app shell (officer, board, money, remote) ---------- */
.shell{display:grid;grid-template-columns:240px minmax(0,1fr);min-height:100vh}
.side{background:var(--brand-2);color:var(--brand-ink);padding:20px 14px;display:flex;flex-direction:column;gap:6px}
.brand{display:flex;align-items:center;gap:10px;padding:4px 8px 18px}
.brand-mark{width:36px;height:36px;border-radius:10px;background:var(--gold);display:grid;place-items:center;color:#2A1A00;font:700 18px var(--display)}
.brand b{font:700 20px var(--display)} .brand small{display:block;font-size:11px;opacity:.75}
.nav a{display:flex;align-items:center;gap:10px;color:var(--brand-ink);text-decoration:none;padding:10px 12px;border-radius:10px;opacity:.85;font-weight:500}
.nav a.on,.nav a:hover{background:rgba(255,255,255,.12);opacity:1}
.side .foot{margin-top:auto;font-size:12px;opacity:.75;padding:8px}
.main{padding:22px 28px 40px;display:flex;flex-direction:column;gap:18px;min-width:0}
.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}
.topbar h1{font-size:28px}
.sub{color:var(--muted);margin-top:2px}
.stepper{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px}
.step{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:12px 14px;display:flex;gap:10px;align-items:center}
.step i{font-style:normal;width:28px;height:28px;border-radius:50%;display:grid;place-items:center;background:var(--soft);color:var(--muted);font-weight:700;flex:none}
.step.done i{background:var(--brand);color:var(--brand-ink)} .step.now{border-color:var(--gold);box-shadow:0 0 0 3px #F8E3BF}
.step b{display:block;font-size:14px} .step span{font-size:12px;color:var(--muted)}
.grid2{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(0,1fr);gap:18px}
.grid4{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}
.kpi{padding:16px 18px;display:flex;flex-direction:column;gap:4px}
.kpi b{font:700 30px var(--display)} .kpi span{color:var(--muted);font-size:13px}
.kpi.hl{background:var(--brand);color:var(--brand-ink);border-color:var(--brand)} .kpi.hl span{color:#CFE6DA}
.panel{padding:18px}
.panel-h{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px;flex-wrap:wrap}
.panel-h h2{font-size:18px}
.tablewrap{overflow-x:auto}
table{width:100%;border-collapse:collapse;font-size:14px}
th{text-align:left;font-size:12px;color:var(--muted);font-weight:600;padding:8px 10px;border-bottom:1px solid var(--line);white-space:nowrap}
td{padding:9px 10px;border-bottom:1px solid var(--line);vertical-align:middle}
tr.click{cursor:pointer} tr.click:hover td{background:var(--soft)}
td.r,th.r{text-align:right}
.drop{border:2px dashed #B8C9BF;border-radius:16px;padding:26px;text-align:center;background:#FAFCFA;display:flex;flex-direction:column;gap:12px;align-items:center}
.drop.over{border-color:var(--brand);background:var(--soft)}
.progress{height:8px;border-radius:99px;background:var(--soft);overflow:hidden;width:100%;max-width:420px}
.progress div{height:100%;background:var(--brand);width:0;transition:width .25s}
.feed{display:flex;flex-direction:column;gap:8px;max-height:560px;overflow:auto;padding-right:4px}
.fi{display:flex;gap:10px;padding:10px 12px;border-radius:12px;background:var(--soft);font-size:13.5px}
.fi .ic{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;flex:none;font-size:15px;background:var(--surface)}
.fi.urgent{background:var(--badbg)} .fi.warn{background:var(--warnbg)} .fi.money{background:var(--okbg)}
.fi small{display:block;color:var(--muted);font-size:12px;margin-top:2px}
.fi .acts{display:flex;gap:6px;margin-top:8px;flex-wrap:wrap}
.langtabs{display:flex;gap:6px;margin-bottom:10px}
.langtabs button{border:1.5px solid var(--line);background:var(--surface);border-radius:999px;padding:5px 12px;font-weight:600;font-size:13px}
.langtabs button.on{background:var(--brand);border-color:var(--brand);color:var(--brand-ink)}
.script{background:var(--soft);border-radius:12px;padding:14px;font-size:15px}
.rules{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}
.rules span{font-size:12px;background:var(--surface);border:1px solid var(--line);border-radius:999px;padding:4px 10px}
.drawer{position:fixed;top:0;right:0;bottom:0;width:min(520px,100%);background:var(--surface);box-shadow:-20px 0 50px rgba(0,0,0,.18);z-index:50;display:flex;flex-direction:column}
.drawer header{padding:18px 20px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:start;gap:12px}
.drawer .body{padding:16px 20px;overflow:auto;display:flex;flex-direction:column;gap:14px}
.thread{display:flex;flex-direction:column;gap:8px}
.bub{max-width:85%;padding:9px 12px;border-radius:14px;font-size:14px}
.bub.out{align-self:flex-start;background:var(--soft)} .bub.in{align-self:flex-end;background:var(--brand);color:var(--brand-ink)}
.bub small{display:block;font-size:11px;opacity:.7;margin-top:3px}
.scrim{position:fixed;inset:0;background:rgba(10,20,16,.35);z-index:40}
.flow{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;align-items:stretch}
.flow .node{padding:14px;border-radius:14px;background:var(--soft);display:flex;flex-direction:column;gap:6px;position:relative}
.flow .node b{font-size:14px} .flow .node span{font-size:12.5px;color:var(--muted)}
.flow .node.live{background:var(--okbg);box-shadow:0 0 0 2px var(--ok)}
.flow .node .badge{position:absolute;top:10px;right:10px}
.planned{font-size:11px;font-weight:700;background:var(--warnbg);color:var(--warn);border-radius:6px;padding:2px 7px}
.bar{display:flex;align-items:flex-end;gap:6px;height:170px;padding-top:10px}
.bar div{flex:1;background:var(--brand);border-radius:6px 6px 0 0;position:relative;min-height:2px;transition:height .5s}
.bar div span{position:absolute;bottom:-20px;left:0;right:0;text-align:center;font-size:11px;color:var(--muted)}
.bar div em{position:absolute;top:-18px;left:0;right:0;text-align:center;font-size:11px;font-style:normal;color:var(--ink)}
.hbar{display:flex;flex-direction:column;gap:8px}
.hbar .row{display:grid;grid-template-columns:110px minmax(0,1fr) 120px;gap:10px;align-items:center;font-size:13px}
.hbar .track{height:14px;background:var(--soft);border-radius:99px;overflow:hidden}
.hbar .track div{height:100%;background:var(--gold);transition:width .5s}
.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);background:var(--ink);color:#fff;padding:12px 18px;border-radius:12px;z-index:90;font-weight:600;box-shadow:0 10px 30px rgba(0,0,0,.25)}
.note{font-size:12.5px;color:var(--muted)}
@media (max-width:1100px){.grid2{grid-template-columns:1fr}.stepper{grid-template-columns:repeat(2,1fr)}.grid4{grid-template-columns:repeat(2,1fr)}.flow{grid-template-columns:1fr 1fr}}
@media (max-width:760px){.shell{grid-template-columns:1fr}.side{flex-direction:row;overflow-x:auto;padding:10px}.side .brand{padding:0 8px}.side .foot,.brand small{display:none}.nav{display:flex}.main{padding:16px}.flow{grid-template-columns:1fr}}

/* ---------- phone (member view) ---------- */
.phone-page{min-height:100vh;display:grid;grid-template-columns:minmax(0,1fr);justify-items:center;align-items:center;background:#1A2621;padding:16px}
.phone{width:min(400px,100%);height:min(820px,calc(100vh - 32px));background:#000;border-radius:44px;padding:12px;box-shadow:0 30px 70px rgba(0,0,0,.45);position:relative}
.screen{min-width:0;width:100%;height:100%;background:#fff;border-radius:34px;overflow:hidden;display:flex;flex-direction:column;position:relative}
@media (max-width:480px){.phone-page{padding:0;background:#fff}.phone{width:100%;height:100vh;border-radius:0;padding:0;box-shadow:none}.screen{border-radius:0}}
.status{display:flex;justify-content:space-between;padding:10px 22px 6px;font-size:12px;font-weight:600}
.apphead{display:flex;align-items:center;gap:10px;padding:10px 14px;color:#fff}
.apphead .av{width:36px;height:36px;border-radius:50%;background:rgba(255,255,255,.25);display:grid;place-items:center;font-weight:700}
.apphead b{display:block;font-size:15px} .apphead small{font-size:11.5px;opacity:.85}
.chat{min-width:0;flex:1;overflow:auto;padding:12px;display:flex;flex-direction:column;gap:8px}
.chat.wa{background:var(--wa-bg)} .chat.sms{background:#F4F4F6}
.msg{max-width:84%;padding:8px 11px;border-radius:12px;font-size:14px;line-height:1.4;box-shadow:0 1px 1px rgba(0,0,0,.08);white-space:pre-wrap}
.msg small{display:block;text-align:right;font-size:10.5px;opacity:.6;margin-top:2px}
.wa .msg.out{align-self:flex-start;background:var(--wa-in)} .wa .msg.in{align-self:flex-end;background:var(--wa-out)}
.sms .msg.out{align-self:flex-start;background:#E5E5EA} .sms .msg.in{align-self:flex-end;background:#2F80ED;color:#fff}
.quick{max-width:100%;display:flex;gap:6px;overflow-x:auto;padding:8px 10px 4px;background:#fff}
.quick button{border:1px solid var(--line);background:#fff;border-radius:999px;padding:6px 11px;font-size:13px;white-space:nowrap}
.compose{display:flex;gap:8px;padding:8px 10px 12px;background:#fff}
.compose input{flex:1;border:1px solid var(--line);border-radius:999px;padding:10px 14px;min-width:0}
.compose button{border:0;border-radius:50%;width:42px;height:42px;background:var(--wa);color:#fff;font-size:18px;flex:none}
.tabs{display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid var(--line);background:#fff}
.tabs button{border:0;background:#fff;padding:10px 4px 12px;font-size:11.5px;font-weight:600;color:var(--muted);display:flex;flex-direction:column;align-items:center;gap:3px;position:relative}
.tabs button.on{color:var(--brand)} .tabs button i{font-style:normal;font-size:19px}
.tabs .dot{position:absolute;top:6px;right:26%;background:var(--bad);color:#fff;border-radius:99px;font-size:10px;padding:1px 5px}
.callscreen{position:absolute;inset:0;background:linear-gradient(#173F31,#0B1E17);color:#fff;display:flex;flex-direction:column;align-items:center;justify-content:space-between;padding:60px 24px 50px;z-index:5;text-align:center}
.callscreen .av{width:96px;height:96px;border-radius:50%;background:rgba(255,255,255,.15);display:grid;place-items:center;font:700 34px var(--display)}
.callbtns{display:flex;gap:46px}
.callbtns button{width:68px;height:68px;border-radius:50%;border:0;color:#fff;font-size:26px}
.keypad{display:grid;grid-template-columns:repeat(3,64px);gap:14px;justify-content:center}
.keypad button{width:64px;height:64px;border-radius:50%;border:0;background:rgba(255,255,255,.14);color:#fff;font:600 22px var(--display)}
.transcript{background:rgba(255,255,255,.1);border-radius:14px;padding:12px;font-size:13.5px;text-align:left;max-height:190px;overflow:auto}
.momo{position:absolute;inset:0;background:#fff;z-index:6;display:flex;flex-direction:column}
.momo .mh{padding:18px;color:#1d1d1d;display:flex;flex-direction:column;gap:4px}
.momo .amt{font:700 34px var(--display)}
.pin{display:flex;gap:12px;justify-content:center;margin:12px 0}
.pin span{width:16px;height:16px;border-radius:50%;border:2px solid #333}
.pin span.f{background:#333}
.pad{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;padding:0 24px}
.pad button{height:54px;border-radius:12px;border:0;background:#F1F1F1;font:600 20px var(--display)}
.wallet{padding:16px;display:flex;flex-direction:column;gap:12px;overflow:auto;flex:1}
.wallet .opt{border:1.5px solid var(--line);border-radius:14px;padding:14px;display:flex;justify-content:space-between;align-items:center;gap:10px;background:#fff;text-align:left}
.picker{position:absolute;top:8px;right:8px;z-index:9}
.picker select{font-size:12px;border-radius:8px;border:1px solid var(--line);padding:4px}

/* ---------- launcher ---------- */
.launch{max-width:1100px;margin:0 auto;padding:40px max(16px,env(safe-area-inset-left,0px)) 60px;display:flex;flex-direction:column;gap:24px}
.launch h1{font-size:44px}
.tiles{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:14px}
.tile{padding:20px;display:flex;flex-direction:column;gap:8px;text-decoration:none;color:inherit;transition:transform .15s}
.tile:hover{transform:translateY(-2px);border-color:var(--brand)}
.tile i{font-style:normal;font-size:26px}
.tile b{font:700 19px var(--display)} .tile span{color:var(--muted);font-size:14px}
.remote{max-width:560px;margin:0 auto;padding:16px;display:flex;flex-direction:column;gap:14px}
.remote .grp{padding:14px;display:flex;flex-direction:column;gap:8px}
.remote .grp .btn{justify-content:flex-start}
.remote .two{display:grid;grid-template-columns:1fr 1fr;gap:8px}

@media print{.side,.noprint,.toast{display:none!important}.shell{display:block}.main{padding:0}body{background:#fff}.card{break-inside:avoid}}

/* floating member phone */
.dock{position:fixed;right:max(18px,env(safe-area-inset-right,0px));bottom:max(18px,env(safe-area-inset-bottom,0px));z-index:30;display:flex;flex-direction:column;gap:6px;align-items:stretch;width:300px}
.dock.big{width:380px}
.dock-bar{display:flex;gap:4px;background:var(--ink);padding:6px;border-radius:12px;box-shadow:0 8px 24px rgba(0,0,0,.25)}
.dock-bar select{flex:1;min-width:0;border-radius:8px;border:0;padding:5px;font-size:12.5px}
.dbtn{border:0;border-radius:8px;background:#2B3A33;color:#fff;font-size:12px;font-weight:600;padding:5px 8px}
.dbtn.on{background:var(--gold);color:#2A1A00}
.phone.mini{width:100%;height:560px;border-radius:34px;padding:9px}
.dock.big .phone.mini{height:720px}
.phone.mini .screen{border-radius:26px}
.phone.mini .msg{font-size:12.5px}.phone.mini .apphead{padding:8px 12px}.phone.mini .quick button{font-size:12px}
.dock-fab{position:fixed;right:18px;bottom:18px;z-index:30;border:0;border-radius:999px;background:var(--ink);color:#fff;padding:12px 16px;font-weight:700;box-shadow:0 8px 24px rgba(0,0,0,.25)}
.autochip{border:0;border-radius:999px;background:#EEF3F0;color:var(--muted);font-size:10.5px;font-weight:700;padding:2px 8px}
.autochip.on{background:var(--gold);color:#2A1A00}
.typing{display:flex;gap:4px;padding:12px 14px!important}
.typing span{width:7px;height:7px;border-radius:50%;background:#8A9690;animation:blink 1.2s infinite}
.typing span:nth-child(2){animation-delay:.2s}.typing span:nth-child(3){animation-delay:.4s}
@keyframes blink{0%,80%,100%{opacity:.25}40%{opacity:1}}
.fi.aiev{background:#EEE9FB}
@media (max-width:1100px){.dock{width:260px}.phone.mini{height:480px}}
@media (max-width:760px){.dock{display:none}.dock-fab{display:none}}

/* sticky sidebar */
.side{position:sticky;top:0;height:100vh;align-self:start;overflow-y:auto}
@media (max-width:760px){.side{height:auto;top:0;z-index:20;overflow-y:visible}}
/* collapsed phone */
.dock-peek{border:0;text-align:left;background:var(--surface);border-radius:14px;padding:10px 12px;box-shadow:0 8px 24px rgba(0,0,0,.2);display:flex;flex-direction:column;gap:6px;font-size:13px;color:var(--ink)}
.dock-peek .peek-t{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}

/* dock fits any screen height and never covers the page */
.phone.mini{height:min(560px,calc(100vh - 110px))}
.dock.big .phone.mini{height:min(720px,calc(100vh - 80px))}
@media (min-width:900px){.shell.dock-on .main{padding-right:350px}.shell.dock-big .main{padding-right:430px}.shell.dock-min .main{padding-right:340px}}
@media (min-width:900px) and (max-width:1100px){.shell.dock-on .main{padding-right:300px}}

.p-broken,.p-dispute,.p-paused{background:var(--warnbg);color:var(--warn)} .p-escalated{background:#3A2A12;color:#FBE3B5}
.ladder{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}
.ladder li{display:flex;gap:10px;align-items:center;font-size:14px;color:var(--muted)}
.ladder li i{font-style:normal;width:24px;height:24px;border-radius:50%;display:grid;place-items:center;background:var(--soft);font-size:12px;font-weight:700;flex:none}
.ladder li.done{color:var(--ink)} .ladder li.done i{background:var(--brand);color:var(--brand-ink)}

.p-refused{background:var(--badbg);color:var(--bad)}